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Shipping & Returns

WE SHIP WORLDWIDE!
Items ship from Vaughan (Toronto), ON. Canada
Any duties are the responsibility of the customer.
You can ship via regular post (Canada Post) or Carrier (Fedex/UPS/DHL).
Should you choose regular post with no tracking number, any loss will not be the responsibility of So Rad.

So Rad only ships once payments are clear.

PROCESSING
Orders are processed and shipped Monday through Friday except holidays. Regular / non-expedited orders are processed, packaged and shipped within 1 – 2 business days. It generally takes 3 – 10 days for shipping depending on shipping destination.

Expedited orders will ship within 24 hours. Please contact us should you require super speedy service HERE
All prices are in CDN Dollars be default, feel free to switch to your currency on the top right of the home page

TAXES
13% GST is added for all orders shipped to a Canadian address.
If we’re shipping your package outside Canada no tax will be added to your order.
US and international customers may or may not have to pay duty or customs fees (local taxes) when their package arrives. These fees depend solely on the destination country’s customs policies and brokerage agreements, and are the responsibility of the customer, not of Bare Ethics.
Items only ship once payment is clear.


CANCELLATIONS
If you wish to cancel an order, please note we have a non-cancellation policy. Once you have placed an order, you cannot cancel the order.
If you are not completely satisfied with your order, neither are we. Bare Ethics aims to ensure satisfaction with every purchase.

Bare Ethics reserves the right to cancel/exchange orders if items are not in stock. We will contact you if this occurs

RETURNS

We will exchange an item if;

  • the item is defective.
    however, our quality control staff are very particular! ;)

We do not accept returned items if...

  • the smell of the item does not match your expectation.OR
  • the feel of the item does not match your expectation.
  • Used product, for sanitary reasons

 

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